Introduction

These Terms & Conditions govern your use of the CoolCnGoods website and services. By accessing or using our website, you agree to be bound by these terms.

Acceptance of Terms

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please do not use our website.

User Accounts

When creating an account, you agree to:

• Provide accurate and complete information
• Update your account information as needed
• Maintain the confidentiality of your account password
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

Purchases and Payments

When making a purchase, you agree to:

• Provide accurate payment information
• Pay all applicable fees and taxes
• Comply with our return and refund policy

Product Information

We strive to provide accurate product information, but we do not warrant that product descriptions, images, or other content on our website are accurate, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Shipping and Delivery

Shipping and delivery terms are as described in our Delivery Information page. We are not responsible for delays caused by factors beyond our control.

Returns and Refunds

Our return and refund policy is as follows:

• Items may be returned within 30 days of delivery for a full refund
• Items must be in their original condition, unused, and in their original packaging
• Return shipping costs are the responsibility of the customer unless the item is defective
• Refunds will be processed within 3-5 business days after receipt of the returned item

Limitation of Liability

CoolCnGoods shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

Indemnification

You agree to indemnify, defend, and hold harmless CoolCnGoods and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our website or services.

Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new terms.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

[email protected]
+86 19062887600